The marketplace works; the store does not
Customers can find and buy the product on a marketplace, but the brand’s own store gives them little reason to switch.
D2C & commerce
Make your own store worth buying from.
For brands that already sell through marketplaces and want a Shopify or D2C store that explains the product properly, works well on mobile and supports repeat purchase.
Discuss your online store ↗Why an owned store matters
Marketplaces can create demand. Your store has a different job.
Marketplaces make products easy to discover and compare. A brand-owned store can explain the range in more depth, collect first-party customer information and shape what happens after an order.
The aim is not to leave Amazon or Flipkart. It is to give customers a sound reason to buy direct when that option suits them.
Products take too much effort to compare
Collections, product details or mobile navigation leave important questions unanswered before purchase.
The landing page drops the original message
The page does not continue the offer or product context that brought someone there.
The relationship ends after checkout
Order updates, customer data and follow-up are not set up to support repeat purchases through the owned channel.
Live concept demoD2C website demo
See the buying journey in a working storefront.
The Jaipur Masala Company concept shows how product discovery, brand story, customer proof, gifting and editorial content can work as one direct-store experience.
This is a high-fidelity redesign demo built from public brand and product information, not a live checkout store or a claim of measured client results.
What we can work on
The store, the buying path and what happens after checkout.
The scope can be a full Shopify build, a redesign or a focused repair to the pages causing the most friction.
Commerce foundation
Build or redesign the storefront around the catalogue, buying questions and the way the team manages products.
- Shopify design and development
- Information architecture
- Mobile-first interface design
- Product and collection templates
- Technical and launch QA
Conversion journey
Fix the points where customers struggle to find, compare or buy the right product.
- Product-page UX
- Bundles and offer presentation
- Upsell and cross-sell paths
- Campaign landing experiences
- Checkout-friction review
After-purchase setup
Set up the tracking and customer communication needed to see what happens after a purchase.
- Analytics and event planning
- WhatsApp journeys
- Retention foundations
- Repeat-purchase paths
- CRO testing roadmap
Already have a Shopify store? We can review the mobile experience, collection structure, product pages and checkout before deciding how much needs to change.
Send us the store linkHow the work runs
Fix the buying experience without ignoring the operation behind it.
Catalogue structure, fulfilment constraints, discovery sources and measurement all affect what is sensible to change.
Review the store
Check the catalogue, marketplace context, mobile experience and current buying path.
Set priorities
Choose the product, content and buying-path changes that remove the most friction.
Design the system
Create the page logic, interface and reusable commerce patterns.
Build and verify
Implement, test across devices and prepare measurement before launch.
Learn and improve
Use real behaviour to shape the next conversion and retention priorities.
Best suited for
Brands that have demand but need a better direct channel.
Marketplace-first brands launching or rebuilding a direct store
D2C teams improving product discovery and mobile conversion
Brands preparing launch or promotion-specific product experiences
Teams adding analytics, WhatsApp or repeat-purchase foundations
Recommendations are shaped around the catalogue, customer and operating constraints. No revenue, ranking or conversion outcome is guaranteed.
Already selling online?
Discuss your online store